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Employee Benefits Survey

Client Service and Cost Containment

A new Employee Benefits Survey conducted in partnership with McKinsey will dive into how brokers and consultants approach client service and cost managment strategies. Participate in the survey.

The goal is to understand:

  • How broker pricing and commissions have changed over time;
  • Which cost containment levers are used with employer clients and the ROI generated from those strategies
  • The impact of regulatory changes on EB operations and client offerings

McKinsey will review the results live at the Employee Benefits Leadership Forum during the Council of Employee Benefits Executives (CEBE) meeting in May. If you do not plan to attend the Employee Benefits Leadership Forum, survey respondents will be invited to a webinar with McKinsey to discuss the survey results, with an opportunity for Q&A. A summary of the survey results will also be published in an upcoming edition of Leader’s Edge.