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Using AI to create innovative customer service solutions
Newsletter | Jan. 19, 2018

If we can identify the gaps and opportunities that exist, it will be easier to prepare and create innovative solutions when those customer needs/expectations/preferences present themselves in the commercial marketplace.

Intel Discloses Massive Microprocessor Vulnerabilities
Newsletter | Jan. 11, 2018

January 11, 2018 Computer security experts discovered last week what’s to be the largest cybersecurity vulnerability disclosure to date, potentially affecting nearly every computer across the globe. At risk are

Artificial Intelligence Evolution
Newsletter | Jan. 5, 2018

In a previous spotlight newsletter, we asked readers to identify the technology that will have the greatest market impact in 2018, and the winner was artificial intelligence (AI). 

Global Insurtech
Newsletter | Dec. 14, 2017

December 14, 2017 The Council’s International Working Group came together this fall for a stimulating conversation on global trends in insurtech and discussed how brokers can effectively leverage this disruption.

Making Sense of Cyber Insurance (Leader’s Edge)
Newsletter | Dec. 7, 2017

December 7, 2017 Cyber insurance sales are growing at a decent clip, but given the growing threat of attacks and the potential for huge losses, analysts still see the possibility

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