New Ways of Thinking about Strategy
Podcast | Oct. 26, 2017
What does a new leader need to know to help shape the future of their firm?
Derek Newell, President of Castlight Health, on emerging technologies and predictive analytics along the healthcare journey
Podcast | Jun. 14, 2017
InsurTech’s role in transforming the management of health benefits—from emerging technologies around accessing care and care delivery to predictive analytics and improving employee engagement.
Tom Kellerman, CEO, Strategic Cyber Ventures, on cybersecurity
Podcast | Feb. 21, 2017
The most pressing issues in cybersecurity and what role insurance brokers play. A discussion with Tom Kellerman, CEO, Strategic Cyber Ventures.
Roxanne Kaufman Elliot, President, ProLaureate, on leadership in the workplace
Podcast | Feb. 20, 2017
What is the Leadership Challenge and its impact in the workplace? Our conversation with Roxanne Kaufman Elliot, President, ProLaureate.
Joel Kopperud on Colorado Amendment 69
Podcast | Nov. 4, 2016
The Council’s Joel Kopperud featured on The David Bach Show talking Colorado Amendment 69
ColoradoCare’s National Implications: A discussion with IMA Financial’s Rob Cohen
Podcast | Oct. 4, 2016
Educating individuals and businesses on what Amendment 69 could mean for cost, quality and access to healthcare was the main point of this podcast with Rob Cohen, chairman and chief executive officer of The IMA Financial Group Inc., in Denver, Colo.
EBLF 2016 with Kate Begley, SVP & Head of Sales at Health Advocate
Podcast | Jun. 27, 2016
Health Advocate is a leading U.S. health and patient advocacy and assistance company that helps more than 40 million employers and consumers navigate the health care system. Listen in to Begley’s conversation with The Council’s Cheryl Matochik.
EBLF 2016 with Philippe de Dreuzy, CEO and president of MSH International in Calgary
Podcast | Jun. 21, 2016
MSH is one of the largest and most comprehensive suppliers of expatriate insurance services in the world with more than 330,000 insured participants covered worldwide from four regional head offices in Calgary, Paris, Dubai and Shanghai. Listen in to de Dreuzy’s conversation with The Council’s Chief Legal Officer, Scott Sinder.
The Art of a Great Customer Experience
Podcast | Mar. 3, 2016
What is customer experience and why does it matter? Jon Picoult, founder and principal of Watermark Consulting, explains the importance of customer experience in business terms: 1. People will pay more for a positive customer experience; 2. A great customer experience increases revenue and reduces (or at least controls) operating expenses; 3. Happy, loyal clients complain less. COUNCILcast is a podcast series brought to you by The Council of Insurance Agents & Brokers.
Diversity in the Workplace – How Bias Costs Companies Millions
Podcast | Feb. 24, 2016
Natalie Holder, an employment lawyer and author of “Exclusion: Strategies for Increasing Diversity in Recruitment, Retention and Promotion” explains the difference between diversity and inclusion and how a company’s ability to recruit top talent increases dramatically when it improves its inclusive workplace culture.